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Customer Feedback

OUR VISION – To be the UK’s most trusted precision manufacturer, delivering innovation, quality, and reliability across every component we produce.

OUR MISSION – To exceed customer expectations through engineering excellence, continuous improvement, and a commitment to quality in every project, from concept to delivery.

Did we get it right? 

  • Was the product delivered in full and on time, as per your expectations?
  • Does the product meet all specified dimensions, tolerances, and material requirements?
  • Is the product free from damage, defects, or visual imperfections?
  • Were all agreed quality documentation and certifications (e.g. C of C, PPAP) provided correctly?Are you satisfied with the packaging, labelling, and overall presentation of the goods?

Please complete our Customer Feedback form – a member of our team will then be in touch.  For urgent issues, please call our office on 01303 264471.

In addition to ISO9001, ISO14001 & OHSAS18001, we have developed our own unique Buffer Management System to enhance manufacturing performance. JOSCAR, SMMT, F4N, CBM and British Safety Council