Performance & Quality

As a customer-focused business operating in a highly competitive marketplace, we recognise the need for continuous improvement and innovative ideas.

In addition to achieving ISO 9001:2008, ISO 14001 and OHSAS 18001 accreditation, we have developed our own unique Buffer Management System to enhance manufacturing performance and delivery.

 

Improved scheduling

This revolutionary system improves every aspect of our manufacturing services, from operations to production control and sales. It enables us to schedule all manufacturing operations in line with priority loading systems and determine quickly what lead times we can offer customers.

Live data capture

Buffer management, combined with our shop floor data capture system, gives us the ability to inform you, more or less immediately, precisely where your product is at any point during the manufacturing cycle.

Higher delivery standards

To help us achieve and maintain our outstanding delivery performance, we also use an innovative management practice called Theory of Constraints*. This enables us to pinpoint and eliminate any constraints that may adversely affect service levels.

*TOC states that any management system seeking to achieve a goal is usually limited by a very small number of constraints, and always by at least one constraint. The TOC process seeks to identify the constraint and restructure the rest of the organisation around it, through the use of five focusing steps.

Quality

Our state-of-the-art metrology department is equipped with advanced CNC co-ordinate measuring machines and computerised SPC equipment that enhance our ability to guarantee the highest quality products.

Adoption of modern manufacturing techniques, such as LEAN, FMEAs and PPAP helps us maintain sustainable improvement throughout our production and business processes and ensures consistent component quality.

Our policy of ongoing investment and diversification enables us to respond quickly and cost-effectively to customers’ changing needs and to continue to provide the type of quality components and customer service required in modern-day manufacturing.